Listing setup and editing
We organize the title, description, rules, content and presentation around the actual apartment. For most owners the listing is built from scratch.
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Online management
Listings and rates, the calendar, reservations and guest communication move to ORTUS. Cleaning, guest access and physical care of the property are arranged by the owner, or by someone the owner appoints.
The online side
For a lot of apartments the on-site side is not the problem — someone trusted already cleans, and the key is with somebody who is there. The problem is everything else: rates nobody tracks, a calendar that drifts between channels, messages waiting for a reply, and a listing that was written once and never touched again.
Online management covers exactly that part. ORTUS takes on what can genuinely be done well from a distance, and everything that needs a person at the door stays clearly on the owner's side — not as a gap in the service, but as an arrangement both sides know from the start.
We organize the title, description, rules, content and presentation around the actual apartment. For most owners the listing is built from scratch.
We follow the season and agreed channels, align prices and manage the calendar within available access.
We answer inquiries, send instructions and keep communication clear before and during the stay.
ORTUS sends the agreed arrival and stay instructions, while the owner makes sure keys and access are available.
Reservations and the agreed calculation appear in the same monthly report used for full management.
On-site responsibilities
Outside the full-service area ORTUS has no team of its own, so we could not stand behind a standard we have not seen. We would rather say that plainly than call the service full and then lean on someone you did not choose and we do not manage.
In practice it means three questions need an answer before we start: who cleans and prepares, how the guest gets in, and who reacts when something breaks. If those are settled, the online model works well. If they are not, it is better to set them up together than to discover it mid-season.
The owner arranges cleaning, linen and preparation before the next guest arrives, against the calendar ORTUS keeps.
The owner arranges guest access through a welcome, a key safe or another agreed method.
The owner arranges apartment checks, repairs and any action that needs someone present at the property.
A month in practice
Rates and availability are adjusted through the season, instead of a listing sitting at one price from May to October.
Inquiries, confirmations, instructions and questions during a stay run through us; you step in only when a decision is yours.
You receive the turnover calendar in time, so cleaning and guest access can be arranged without improvising.
Reservations, revenue, commissions, the fee and approved costs arrive in one document by the 5th of the following month.
Who it suits
Budva, Kotor, Herceg Novi, Bar, Podgorica or the mountain resorts — the online side works the same regardless of distance.
Cleaning and guest access work, while listings, rates, the calendar and messages take up too much of your time.
If the apartment is in Tivat or the immediate area, the same workflow is available with the on-site side included.
Send the town, apartment type and current status. We will explain what ORTUS can take on remotely and what needs to be in place at the property.