A stay inquiry sent through the website is stored as an internal record so the ORTUS team can reply.
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Terms
These are the public terms for the direct inquiry flow, internal handling and manual confirmation before booking.
A stay inquiry sent through the website is stored as an internal record so the ORTUS team can reply.
Follow-up is handled manually through the contact details the guest provides or through public contact details, without automatic booking confirmation.
Availability and final pricing are confirmed manually before booking.
The standard advance/deposit is 10%, and the exact payment method is confirmed before booking.
The basic cancellation term is 7 days before arrival, unless a different arrangement is confirmed for a specific apartment.
Residence tax is charged separately.
If a specific apartment or special arrangement differs from these rules, the guest is told before booking.