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ORTUS

Terms

Direct inquiry and booking terms

These are the public terms for the direct inquiry flow, internal handling and manual confirmation before booking.

  • A stay inquiry sent through the website is stored as an internal record so the ORTUS team can reply.
  • Follow-up is handled manually through the contact details the guest provides or through public contact details, without automatic booking confirmation.
  • Availability and final pricing are confirmed manually before booking.
  • The standard advance/deposit is 10%, and the exact payment method is confirmed before booking.
  • The basic cancellation term is 7 days before arrival, unless a different arrangement is confirmed for a specific apartment.
  • Residence tax is charged separately.
  • If a specific apartment or special arrangement differs from these rules, the guest is told before booking.